Shipping Policy

We aim to get your order to you as quickly and reliably as possible. This page explains how shipping works at Dr Eye.

Delivery Charges

Delivery charges, where applicable, are calculated based on your cart value and are shown clearly at checkout before you place your order. Orders above the free-shipping threshold (if any) ship free.

Delivery Timelines

Estimated delivery windows are shown on each product page and at checkout, typically 2–5 business days depending on your location and the product ordered. Timelines are estimates and may vary due to courier delays, weather, or other circumstances beyond our control.

Order Tracking

Once your order ships, you can track its status from your Account > Orders page.

Delivery Issues

If your order hasn't arrived within the estimated window, please reach out via our Contact page and we'll help track it down.

Last updated: September 2026